1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number, address)
- Booking and service preferences
- Payment information
- Communication history with our company
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our cleaning services
- Process bookings and payments
- Communicate with you about services
- Send service updates and promotional offers (with your consent)
- Improve our services and customer experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information:
- With our service team to fulfill bookings
- With payment processors for transaction processing
- When required by law or to protect our rights
4. Data Security
We implement appropriate security measures to protect your personal information:
- Secure SSL encryption for data transmission
- Restricted access to personal information
- Regular security assessments
- Employee training on data protection
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Understand how you use our website
- Improve website functionality
You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to processing of your information
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or website notice.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- info@maulsolutions.com
- 0791 338 908
- Nairobi, Kenya